Sigh.
The word they wanted was "businesses". I suppose they believed that an apostrophe makes an "es" sound & they could thus use it for the plural. However, apostrophes are not to be used for plurals (even for adding apostrophe s). The exceptions are for single characters so that "a's" means "more than one 'a'", and "as" is the word "as". So sometimes this is extended to abbreviations such as "CD" or numbers. However, I prefer "CDs" and "12s" just push back against the use of apostrophes for pluralization.
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